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HAI HA MONEY TRANSFER

Compliance

  • THE CHALLENGE

    As the leading payment service for transactions between Australia and Vietnam, Hai Ha Money Transfer (HHMT) also offers services between Australia and the rest of the world.

    Their payment services carry a higher risk and HHMT is required to exercise care and due diligence in identification procedures, including Know-Your-Customer (KYC) and the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation.

    This meant current customers had to present physical ID at a branch – which was not only inconvenient for customers, it limited the number of customers HHMT could reach.

  • THE SOLUTION

    greenID™ was seamlessly integrated into the Hai Ha Money Transfer registration process so customers can now verify themselves electronically and begin international and local money transfers within minutes of having their identities verified.

    All mandatory AML compliance requirements are met using electronic  document verification.

    And most importantly, Hai Ha staff can now handle a greater number of registrations and provide greater focus on customer service.

  • “greenID™ has helped automate the checking of clients credentials and ensured a higher level of AML compliance which are critical to our business processes.”

    Dianne Nguyen, Managing Director, Hai Ha Money Transfer

    KEY BENEFITS

    Automated Onboarding Process

    AML- Compliant Verification

    Increased Market Penetration